Yearbook Market FAQ
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  • ASK A QUESTION

Delivery and book issues

  • Did my family already order a yearbook?
  • I did not receive my yearbook. What should I do?
  • What is the status of my order? When can I expect my yearbook?
  • Do you have an extra yearbook in stock that I can buy?
  • The school is closed and I didn't get my book - what do I do?
  • My yearbook does not contain the dedication ad or text message I purchased.
  • Why does it say "Donate" on my order receipt?
  • I ordered cover personalization but my yearbook did not include it. How do I get this fixed?
  • My yearbook has errors in it - how do I request a reprint?
  • My yearbook has a defect or is damaged. Can I get a replacement for it?
  • Our family is moving homes - how can we get the yearbook sent to our new address?

Categories

  • Order status & product availability
  • Order form questions
  • Delivery and book issues
  • Refund requests & payment Issues
  • Dedication ads
  • Marketing Email Questions
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